Cancellation Policy
Effective Date: 17/07/2026
At Radhika Jewellers, we understand that plans change. You can cancel orders subject to the conditions below.
1. Eligibility for Cancellation
Orders can be cancelled **only if they have not been packed or shipped**. Once the order status changes to any of the following, cancellation will no longer be available:
- Packed
- Shipped
- Out for Delivery
2. How to Cancel your Order
To cancel an eligible order, go to your **Dashboard** or **Order History** page, select the order you wish to cancel, and click the "Cancel Order" button.
Alternatively, you can contact our support team immediately with your order ID at:
📧 Email: **support@radhikajewellers.com**
3. Refund for Cancelled Orders
For prepaid orders that are cancelled successfully before shipping, the refund will be initiated to your original payment method (bank account, credit card, UPI, etc.) within **24–48 hours** and will reflect in your account within **5–7 business days** depending on your bank.
Contact Us
If you have any questions or require assistance with cancelling an order, please reach out to us:
- 📧 Email: **support@radhikajewellers.com**
- 📞 Phone: **+91 98765 43210**