Privacy Policy
Effective Date: 17/07/2026
At Radhika Jewellers, we value your privacy and are committed to protecting your personal data.
1. Information We Collect
We collect and process the following information when you interact with our storefront:
- Name and contact details
- Email Address and Mobile Number
- Shipping and Billing Address
- Order details and transaction history
- IP Address and browser/device metadata
2. How We Use Your Information
We use your data to:
- Process your transactions and manage orders
- Deliver products and coordinate shipments
- Provide customer support and resolve disputes
- Send real-time order status updates and notifications
- Prevent fraudulent activity and secure our systems
3. Cookies and Tracking Technologies
We use cookies and equivalent tracking systems to:
- Keep you logged in across sessions
- Remember items added to your shopping cart
- Analyze web traffic and optimize performance
- Store user preferences
4. Data Security
We implement industry-standard physical, electronic, and administrative security measures to safeguard your information. Please note that while we take strict measures, no system is completely secure.
5. Third-Party Services
We share necessary information with trusted third-party providers to facilitate operations, including:
- **Shiprocket** (Shipping and delivery tracking)
- **Cloudinary** (Secure product asset storage)
- **MongoDB Atlas** (Encrypted database services)
- **Firebase Cloud Messaging** (Push notifications)
- **Google Analytics** (Traffic analytics)
We do not sell or rent your personal information to third parties.
6. Your Rights
You have the right to access your personal data, request corrections, or request deletion of your account and personal information. To exercise these rights, please contact support.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- 📧 Email: **support@radhikajewellers.com**
- 📞 Phone: **+91 98765 43210**
